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Bravofly contractual service conditions and privacy policy

Welcome to bravofly.com, a service provided by Bravofly S.A. ("Bravofly") with which you can access and receive news and information on trips, airline and low-cost flights and other tourist offers, allowing you to search for and find air tickets, compare process and process your reservations and ticket purchase requests on major airlines.  Bravofly is a Swiss company (ID No.: CH-501.3.007.385-8), domiciled at via Porta 2 - 6830 Chiasso, Switzerland.

Payment services are through secure transactions using your credit card, which are done by Bravofly through its own banking partners.

We ask you to please read carefully and agree to the following terms and conditions ("T&C") that govern the service (the "Service") that Bravofly makes available at its URL www.bravofly.com  (the "Web Site").  Bravofly reserves the right to modify the T&C without notice when said modifications become necessary due to changes in market conditions, changes in rules and regulations, or in case of modifications to the risk factors with respect to Bravofly's provision of the Service through the Web Site. The updated version of the T&C will always be available on the web page located at http://www.bravofly.com/content/en/condizionigenerali.html. If you wish to take full advantage of the Service and be constantly informed about travel news, airline flights, low-cost air tickets and different travel offers, and at the same time use our search engine to search, book and purchase tickets while comparing the schedules and prices of different operators, it is necessary that you register, entering your full and accurate personal information.

Please take into account that the access and use of the Web Site's free functionality requires the acceptance of these T&C on your part. 

Terms and Conditions of the Bravofly Service

1. Registration

To register to the Service, the user (the “ User”) shall complete the registration process available on the Website and obtain their personal authentication credentials.

The User represents and warrants that all personal data and information provided during the registration process are up to date, complete, accurate and true. The User undertakes to communicate to Bravofly any changes of his/her personal data in a timely manner.

The User authorizes Bravofly to verify the truthfulness of the personal data and any other information provided and undertakes to cooperate with Bravofly during such verification.

At the end of the registration process, the User will receive authentication credentials, consisting of a User ID and a secret Password for which the User shall be solely responsible for in relation to their possession and for the activities carried out through their use.

Should the User have knowledge of any unauthorised use of his authentication credentials and/or any other violations of their confidentiality, the User undertakes to promptly communicate to Bravofly knowledge of such unauthorized use and/or violation, reporting abuse of any kind to abuse@bravofly.com. 

The User acknowledges that in order to regulate access to the Service, his/her authentication is exclusively linked to the verification of his User ID and password. Therefore, the User is liable for any possible damage caused or prejudices against Bravofly or third parties caused by the use, loss, misappropriation and/or compromising of the confidentiality of the User ID and password. All operations carried out through the User ID and password of the User shall be attributed to the User of such operation and requests. The User acknowledges that Bravofly shall also produce, as evidence of the operations carried out by the User, proofs obtained by the systems and procedures used by Bravofly in order to regulate access to the Website and to provide the Service.

2. Description of the service

Once the registration process is adequately completed, the User will be able to fully access Bravofly's Service, which includes information updates and news feeds on trips, airline flights, low-cost flights and offers by the main operators; the use of bravofly.com's search engine to look for information on tickets and offers from airlines while comparing the different options, and, finally, to use – by means of a license – our software application that allows the User to directly process a reservation and purchase order for tickets, without the need of making another connection to the company's web site.

3. Use of the website - Purchase orders

The User can freely visit the Web Site and use its functionality only for personal, not commercial, use.  When doing a search in the search engine, making reservations or processing purchase orders, the User recognizes and states that he/she is acting with a purely personal purpose.

While searching or processing reservations and/or purchase orders, the User employs the web application by means of a non-exclusive and temporary license, granted for the time of the operation.  This application allows the User to process, easily and directly, his/her requests without having to make an additional parallel connection to the Internet site of the provider of the service the User is interested in.

The User is not allowed to modify, reuse, copy, distribute, transmit, reproduce, publish, grant license or use, create derived tasks or jobs, transfer or sell, or in any case, make any commercial use or any use that is not personal in nature of the information, news, content, software and systems, or products obtained or made available to the User through the Web Site and the use of the Service.

To be able to use the functions of the Web Site, the User must have an Internet connection, which he/she must procure at his/her own expense from a reliable provider.  Bravofly is not liable for any damages to the User's hardware that may be caused, directly or indirectly, by the Internet connection.

4. Rules of conduct

The User undertakes to use the Website, its functions and the Service for lawful purposes and according to the present T&C. Particularly, the User undertakes neither to send or spread, through the Website and its functions, illicit, defamatory, vulgar, obscene, abusive or disturbing content, nor to use the Website and its functions to perform any acts which could cause damage to the image and reputation of Bravofly or any other loss or damage to Bravofly.

Moreover, the User undertakes not to send advertising materials, undesirable and/or unsolicited communications which could interfere with the functionality and/or the use of the Website by third parties.

5. Intellectual Property

The User acknowledges and recognizes that all information, data, software, content, music, sounds, photographs and images, video and any other content on the Web Site (the "Content") are the exclusive property of Bravofly and its license holders.

With the exception of using the application as stated in section 3, the User does not acquire any rights on the Content and/or the Web Site, the only right being the right to use the Web Site according to these T&C.

The User is authorized to print and/or download the Content (including the T&C) only for personal use.

6. Hyperlink to other Internet web-sites

The Website contains hypertext links to other Internet resources of commercial partners of Bravofly and/or third parties. The publishing of hypertext links on the Website is done for information purposes and as  a reference for the Users’ use and does not imply any recognition or approval of the contents by Bravofly. Moreover, Bravofly does not exercise control over the contents, information, services and/or products offered by such linked web-sites. Bravofly shall be not be liable for the truthfulness, accuracy and updating of the information published on such linked websites. The User acknowledges that the use of such websites will be done at his/her own risk.

The publication of a hypertext link and/or another internet resource on the Website does not imply any kind of commercial association and/or affiliation between Bravofly and the administrators of the linked websites.

7. Privacy Policy and Information on Personal Data Processing.

7A. Privacy Policy

Bravofly is aware of the importance of protecting your privacy and your rights as a User of the Website. The Internet is potentially an extremely powerful instrument for circulating your personal data and Bravofly makes a serious commitment to comply with the rules regarding data protection and security in order to guarantee secure, controlled and confidential network navigation. Changes may be introduced in this data protection policy in the future as a result of additions or amendments to the applicable laws. We invite you to read the rules we have laid down for collecting and processing personal data and continuing to provide a satisfactory service for our customers.

7B. Cookies

Cookies are information regarding your use of the network that is saved on the hard disk of your PC and sent to your browser by a web server. Therefore, they provide information on the services, sites frequented and options selected when browsing on the web. Thus, this information is not provided spontaneously and directly but leaves traces of the user's utilization of the network. With regard to this, Bravofly wishes to clarify that the data obtained from the cookies will be utilized purely for technical requirements, in order to guarantee easier, immediate and rapid access in the site and its services and easier and faster navigation for each individual user. All the data not given directly by you will be utilized exclusively for statistics on traffic on our site and will, in no way, be linked to you personally.

7C. Information On The Processing Of Personal Data

In accordance to Federal Legislation dated June 19, 1992, on the protection of data (LPD), we hereby inform our Users that the personal data collected and sent during the registration process are kept and processed by Bravofly for the purposes stated below, according to the LPD's consent modality.
The collection and processing of the User's personal data are connected to an adequate provision of the Service (including the delivery to the User of news, information and flight updates, trips and commercial offers by Bravofly and its partners, by means of e-mail, telephone or SMS) and for the correct execution, by Bravofly, of its contractual obligations to the Customer.
In particular, the collection and processing of personal data has the purpose of providing access to and allow the use of the Service.   In this regard, the processing is either manual or electronic, regarding the purpose for which the data are communicated and collected, and, also, according to the provisions of the LPD. The User must provide accurate, true and updated data in order for the contractual relationship with Bravofly to be created and managed and to be able to use the Service. The User acknowledges that is he/she does not provide accurate, true and updated data during the registration, Bravofly will not be able to provide the Service.

7D. User Rights

The User can exercise his/her right to access the data according to the LPD, and can request a copy of his/her personal information.
To do this, the User must write to Bravofly S.A. at the address privacy@bravofly.com.
In addition, the User has the right, always by means of an express, written request sent via e-mail, of rectifying any personal datum that is inaccurate, or to obtain a cancellation, within the limits established by the law.

7E. Data Transfers to Third Parties

For the aforementioned purposes, the User's personal data may be transferred to airlines or tour operators that will provide the requested services. In addition, due to new regulations introduced in the United States of America and other States, airlines must allow customs and border authorities to access the data of the passengers on their flights. Consequently, information on the User and his/her trip that was collected by Bravofly may be sent to competent authorities in the States connected by the User's itinerary, if requested by the regulations of the sector.

8. Choice Of Applicable Law And Exclusive Jurisdiction

The T&C and the relationship between the User and Bravofly are governed, in the measure allowed by applicable regulations, by Swiss law. Regarding what is allowable by applicable regulations and international agreements, the parties agree that the resolution of any dispute that could arise between them according to the T&C, the relationship created between them will be under the exclusive jurisdiction of ordinary courts at Bravofly's headquarters. Bravofly also reserves the right to meet with the User in a competent court at the User's domicile.