Airline tickets with Thomas Cook Airline
We advise passengers to check their tickets for the exact allowances permitted as this can vary.
HAND LUGGAGEAll passengers receive one piece of complementary hand baggage measuring up to 55cm x 40cm x 20cm in size allowance, weighing a maximum of 6 Kgs. Children are allowed to carry on their Trunki's. Infants do not have a hand luggage allowance but milk and baby food can be carried within the parents allowance.
Take note that, at some UK airports a charge for a Gate Bag will be applied. This means if you arrive at the boarding gate with more than one piece of hand luggage (excluding airport shopping) the extra item/s will be taken and put into the hold. Passengers will be charged a fee of £50.00 for Short Haul, £60 for Medium Haul and £70 for Long Haul flights, per bag.
CHECKED LUGGAGE Checked luggage allowance can vary between 15kg - 30kg depending on the class and route. Passengers need purchase checked baggage, either during the flight booking process or before the flight (subject to restrictions) through the Thomas Cook Manage Booking section or by calling us.
Flight only to/from USA includes a checked luggage allowance of 23 Kgs and 6kg hand baggage. From May 2015 all long haul flights will include a 20 Kg luggage allowance.
Passengers are able to combine their luggage allowance if more than one person is travalling on a booking provided that any one suitcase does not exceed 30 Kgs in weight. This excludes flight only USA bookings where only one piece is allowed. There are no size restrictions on checked-in baggage.
See the Thomas Cook website for details on your luggage allowance
Thomas Cook Airline check-in procedures.
If a different airline to Thomas Cook is operating your booked flight, online check-in in advance will not be possible
If departing from a UK Airport - online check-in opens 48 hours prior to the scheduled flight departure and closes 25 hours before departure.
For the return flight - online check-in is only available for a small number of destination airports. You can check this within the "Manage My Booking" section on the Thomas Cook wesite.
Unfortunately online check-in for long haul destinations is currently unavailable, which includes Mexico, Cuba, Dominican Republic and the US airports.
To check-in online go to: https://www.thomascookairlines.com/RetrieveBooking.aspx. You will need your booking reference and departure date.
Passengers are able to re-print boarding passes as long as it is outside 25 hours of the scheduled flight departure. We strongly recommend however that you print your boarding cards at the time of online check-in. The bag-drop desks at the airport can nonetheless print your boarding passes should you experience any problems.
Passengers who have not selected their seats in advance will be allocated seats automatically. Although the airline does its best to allocate seats together, it is not guaranteed. Should the seats allocated be unacceptable and you wish to change them, you will be charged an additional fee.
Thomas Cook Airlines history
A British charter airline, Thomas Cook Airlines was established in 1999. Thomas Cook Group plc was created in 2007 following a merger between Thomas Cook AG and MyTravel Group PLC. Thomas Cook Airlines serves mostly holiday resort destinations from its main hubs at Manchester and London Gatwick Airport. The company has another eight bases across Great Britain which serve destinations across Africa, America, Asia and Europe. In 2013 the airline carried more than 6 million passengers and during the peak summer holiday season operates a fleet of approximately 30 Airbus and Boeing aircraft, making it the sixth largest airline by passengers carried in the UK.
The airline Thomas Cook is constantly evolving and developing its product offering. Stay updated with the latest news.
November 2014 - Thomas Cook Airlines launches lots of new destinationsWinter 2015/16 season Thomas Cook plans the addition of routes between Scotland and Cuba, as well as Northern Ireland and Cuba. It will see a minimum of 1 round-trip flight and a maximum of 3. Further flights are scheduled to operate between December 2015 and February 2016:
- Belfast International – Holguin
- Belfast International – Varadero
- Glasgow – Holguin
- Glasgow – Varadero
Launching new services from December 2015 from London Gatwick also, flying to Reno. During the Winter 2015/2016 season this will be the launch of the first-ever Trans-Atlantic link for Reno, seeing 2 weekly flights operating from 19DEC15 to 09APR16. Reservation opens today.
More seasonal operations introduced on London Gatwick – Ilha do Sal route. This weekly service is scheduled until 23MAR15. The airline also operates weekly service on Manchester – Ilha do Sal, from 05NOV14 to 25MAR15.
Early-May 2014 Thomas Cook opened reservations for the new Trans-Atlantic service, due to be launched from May 2015. New operational schedule for new routes from Manchester and Glasgow to New York, Miami and Las Vegas.
April 2014 also saw Thomas Cook Airlines Scandinavia conduct football charter operations, on the Oslo – Liverpool route.